September 2025 - Present
Senior Academic Program Specialist
Florida State University
College of Nursing
Support graduate program operations, beginning with admissions review and reporting.
Collaborate with faculty, staff, and administrators to maintain program compliance and ensure accurate student records.
October 2021 - September 2025
Academic Program Specialist & Communications Manager
Florida State University
Askew School of Public Administration
Created and managed advertising campaigns on a limited budget. Proactively increased enrollment in lagging classes by 45%.
Collaborated closely with school directors, providing strategic advice on budget management, employee retention, and further topics. Acted as a liaison with college leadership, faculty, and external partners, representing the interests of directors, both exceeding the scope of my job description.
Advised approximately 400 master’s graduate-level students per semester regarding enrollment, paths to graduation, certification, and more. Evaluated their progress upon request and guided them towards classes that would help them graduate and in their future workplaces.
Conducted student recruitment through open houses and college fairs. Created action plans and programs of study for students to encourage academic progress and academic standing.
Created and managed advertising campaigns on often limited budgets. Proactively increased enrollment by 45% in several lagging classes.
Supervised one undergraduate student during preparations of materials for conferences, offering guidance and assistance. Created and updated department’s marketing brochures, flyers, and other materials, coordinating with marketing and personnel committees. Distributed visual media and written content to department’s social media outlets and engaged with followers, raising brand awareness of the school.
Assisted in bringing the department’s 75th anniversary and other events to completion, ensuring successful alumni engagement within a budget of $4500.
April 2020 - October 2021
Administrative Associate & Social Media Manager
Florida State University
Askew School of Public Administration
Acted as a liaison with college leadership, faculty, and external partners, representing the interests of the director, beyond the scope of my job description.
Distributed visual media and written content to department’s social media website and engaged with followers. Created and managed advertising campaigns, often with limited budget, increasing click-through by 26%.
Produced a twice-yearly newsletter of articles, images, and lists of faculty and graduate student publications. Wrote, edited, and published articles for newsletter. Modified text as necessary and performed final quality assurance on all materials. Researched for department publications. Sent PDF newsletters to all similar departments within the country and physical copies to persons as requested.
Supervised two federal work-study students and two non-student workers, offering guidance as needed.
April 2017 - April 2020
Administrative Coordinator
Georgia State University
University and Prometric Testing
Held Public Trust clearance and administered federal IRS exams.
Contributed to quality control and investigation procedures.
Enhanced testing center efficiency by expanding exam offerings through external staff training.
December 2010 - August 2013
Special Collections Library Associate
Florida State University
University Libraries
Created & maintained department website using WordPress content management system (CMS). Created documentation for other users to learn to create profiles, utilize & maintain the site, & make posts. Used Adobe Creative Suite for creation of content, visual image manipulation, & publication design.
Cataloged part of Harrison Sayre Circus Collection posters.
Compiled monthly usage & reference statistics for internal & national use.
Maintained department in/out calendar. Staffed reference desk & answered patron questions. Answered patron questions in person & by phone. Conducted department tours for patrons, answering questions when asked.
Opened & closed department during specified hours. Secured rare materials & vault. Maintained reading room for collections’ safety, preventing theft. Monitored temperature & humidity of rare objects to aid in preservation.
April 2007 - December 2010
Administrative Support Assistant
Florida State University
University Libraries
Purchasing & travel representative for department of 6 full-time faculty, 4 full-time paraprofessional staff, & any incoming candidates, including booking airfare, hotel, & ground transportation, both domestic & foreign, & arranging reimbursement.
Facilitated in bringing numerous department events to completion, including arranging venues, organizing catering, & handling RSVPs for ≥300 guests. Budgets ranged from $2000 to $6000 per event.
Managed international library association, including membership lists; receiving donations & fees through Blackbaud Raiser’s Edge; creating signage for annual events in Adobe Photoshop; & troubleshooting any issues that might arise.
Produced library newsletter to be circulated throughout 2 of Florida State University’s 8 libraries.
Oversaw & ran three annual holiday parties, including heading organization committee, gathering donation prizes, & acting as master of ceremonies (MC).
June 2005 - April 2007
Sr. Library Technical Assistant
Florida State University
University Libraries
Originated, wrote for, & copyedited undergraduate library newsletter, checking volumes for corrections. Developed blogs & listservs for use in multiple departments within the library.
Compiled monthly usage statistics for department.
Staffed reference & government documents desks. Retrieved & maintained government documents.
September 2000 - Present
Web Designer and Content Specialist
Remote, Independent Practice
Utilized HTML, CSS, webFTP, concrete5, Joomla, Drupal, MediaWiki, & WordPress for web design & site publication.
Sites included: katherinebell.net, elliehicks.com, katherinestanford.com, & others.
March 2007 - April 2020
Assistant Editor
Seven Seas Entertainment, LLC
Copyedited novels and scripts.
Contributed to major title launches such as Dance in the Vampire Bund, Alice in the Country of Hearts, Kanokon, and others.